Contact us

Speak to one of our friendly staff  for advice and help with your cover, whether you're already a member, or looking to join.

Opening Hours

Monday to Friday

8.00am - 8.00pm AEST. 

Not in Australia? Please call +613 9862 1095

Australia is GMT 11+ hours

Exisiting policy enquiries

For exisiting OSHC policy enquiries, please contact us via:

Post: Medibank OSHC, GPO 2984, Melbourne VIC 3001

      Other ways to contact us

We're here to help you while you're studying in Australia. Contact Medibank how it suits you; by phone, in store or online 24/7.

Find a store

Where you are in Australia, let us help you find the nearest store to you. 

Online Member Service

You can activate, view or start using your cover by logging in. 

Find a provider

Search for General Practitioners and Hospitals near you.

The Medibank OSHC App

Our app makes it easy to view your cover details, make contact with a health advice line and find a health provider. 

Medibank 微信公众号

扫描二维码或搜索Medibank_AU关注微信公众号, 获取新会员优惠、澳洲生活资讯以及健康信息和中文服务。

24/7 Medibank Student Health and Support Line

Need other surpport? You can call 1800 887 283 anytime for health advice from a registered nurse, counselling services, emergency legal advice, travel document assistance, interpreter service and more.