Contact us

Message one of our friendly staff for advice and help with your cover, whether you're already a member, or looking to join. 

You can contact our team across a range of messaging services.


Get support, advice, or send documents to the Medibank team through WhatsApp messaging.

Message us

Get support, advice, or send documents to the Medibank team through our web messaging.

      Other ways to contact us

We're here to help you while you're studying in Australia. Contact Medibank how it suits you; by phone, in store or online 24/7.

Find a store

Where ever you are in Australia, let us help you find the nearest store to you.

Find a store



Call: 134 148

Not in Australia? Please call +613 9862 1095

Opening hours:
Monday to Friday
8.00am - 8.00pm AEST. 

Australia is GMT 10+ hours

Email & Post


Medibank OSHC, GPO 2984, Melbourne
VIC 3001

The Medibank OSHC App

Our app makes it easy to view your cover details, make contact with a health advice line and find a health provider. 

24/7 Medibank Student Health and Support Line

Need other support? You can call 1800 887 283 anytime for health advice from a registered nurse, counselling services, emergency legal advice, travel document assistance, interpreter service and more.

Find a provider

Search for General Practitioners and Hospitals near you.

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Medibank 微信公众号

扫描二维码或搜索Medibank_AU关注微信公众号, 获取新会员优惠、澳洲生活资讯以及健康信息和中文服务。