You can submit claims for your OSHC online, in store or by mail. Which ever way you make claims, keep a copy of your paperwork and receipts in case you need them later.
You can make claims for most medical services you have already paid for here through Online Member Services. It's an easy way to make claims and generally you get payments into your account within 2 business days.
What do you need to do?
Need some help? Look at our Online Claiming Guide.
Email us your membership number and receipt to firstname.lastname@example.org.
You can drop off your claim at any Medibank store. You'll need to bring along your receipts and details about your claim.
Complete the Medibank OSHC claim form and send it with your receipts to:
GPO 2984 Melbourne Vic 3001
Get a copy of the claim form.