How to claim

Claiming is easy

You can submit claims for your OSHC online, in store or by mail. Which ever way you make claims, keep a copy of your paperwork and receipts in case you need them later.

Claiming online

You can make claims for most medical services you have already paid for here through Online Member Services. It's an easy way to make claims and generally you get payments into your account within 2 business days.

What do you need to do?

  • Log in to Online Member Services
  • Provide details about the claim
  • Scan and upload your receipts
  • Make sure we have your correct Australian bank account.

Need some help? Look at our Online Claiming Guide.

Claiming in store

You can drop off your claim at any Medibank store. You'll need to bring along your receipts and details about your claim.

Claiming by mail

Complete the Medibank OSHC claim form and send it with your receipts to:
Medibank OSHC
GPO 2984 Melbourne Vic 3001

Get a copy of the claim form.